5

I've been taking my 2005 GMC Envoy to Tigard SUV from the day I purchased it over 3 years ago. I unfortunately, unknowingly bought a car with a lot of mechanical issues from Beaverton Honda. Chris, Dan, Trish, and all of the mechanics here have always gone out of their way to make sure that I'm getting the best price and best service regarding my lemon of a vehicle. Thankfully my car runs great as we speak, and I haven't had any issues. Thank you so much to the staff at Tigard SUV for taking care of me.

Thank you for the kind words. We strive for these kind of results every day! We look forward to seeing you again should you need us for anything.

- Tigard SUV and Auto Repair
5

Fast, professional service. Will be taking all my cars here in the future.

We look forward to seeing you with your other vehicles as well. Thank you for the trust and we appreciate your feedback.

- Tigard SUV and Auto Repair
5

Spot has always been amazing! Fast, easy and affordable. Thanks guys!

Thank you for the positive feedback! We hope you come see us again.

- Tigard SUV and Auto Repair
5

Prompt, complete, no surprises...and a loaner car to keep my life on track

Thank you for the review. We are happy to be able to keep things moving for you. Our loaner cars certainly help to do that.

- Tigard SUV and Auto Repair
5

Quick, caring and affordable. Thank you!!

Thank you. We are glad you chose us for your automotive service needs.

- Tigard SUV and Auto Repair
5

Promp, efficient,always friendly and communication great.

Thank you so much! We work hard to keep these kind of reviews coming. Communication is key to our continued success and we take that very seriously.

- Tigard SUV and Auto Repair
5

I am very pleased so far and feel comfortable coming to you. I come from a very small town and had a very great experience with my 'garage' for about twenty years. Am hoping to find something similar. I like how professional, organized and clean your business presents.

We are all about building relationships with our customers and establishing trust is where that starts. Thank you so much for the kind words. We want to be your small town garage!

- Tigard SUV and Auto Repair
1

Really unhappy with both the work quality and integrity of this shop. Regarding quality: My truck was not driving well, and I brought it to Tigard SUV and Auto for repair. Unfortunately, after they reportedly fixed the problem, I still noticed the same issue. I had another shop check the truck, who confirmed the problem was not fixed. I then brought the truck back to Tigard SUV and Auto, only to be told there was no issue (by Dan, the owner), but they would "check" the problem again. After this, they made adjustments and the problem was fixed. Regarding integrity: I realize no one is perfect, and shops make mistakes. However, instead of apologizing for not fixing the problem the first time, and my inconvenience of having to bring the truck back, the manager (Chris) became upset at me. He was not happy because I had another shop check the truck, and he blamed me for inconveniencing his shop to check the truck again. He said there was no problem because they are skilled ASE technicians. Evidently his ASE technicians are always right in this shop's mind, which shows poor integrity and leaves the customer vulnerable. I cannot trust a shop that does not listen to customer concerns, and cannot admit a mistake or oversight, and instead misdirects blame to the customer.

5

As always, first class.

Thank you for the positive feedback

- Tigard SUV and Auto Repair
5

Courtesy service and timely work. Prices are competitive, I consider them trustworthy and highly recommend.

Customer trust is tough to achieve. That is why we go above and beyond to take care of your automotive needs and quote work to be done as accurately as possible. Thank you for choosing us for your automotive care.

- Tigard SUV and Auto Repair
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