Excellent service and Margaret was very thorough and even stayed late for me as I got caught in traffic. It was nice to get good customer service and not feel like I was being swindled.

Got a standard oil change for my 2009 Chevy Aveo. Had to have my filter delivered in because it wasn't in stock. (odd shaped) They fixed the fuse in my cigarette lighter free of charge for the long wait. Will still send my business their way.

The most recent experience I had with Tigard SUV was complicated. I took my 1996 Toyota 4-Runner in to have what I thought would be a minor repair for a slight oil drip that I had been seeing on the garage floor. This turned into a difficult chase to find where the oil was coming from. The people at Tigard SUV made several attempts over several weeks to find the problem and they did replace a number of gaskets, but some very small leaks persisted. My 4-Runner is a low mileage vehicle, but it is pretty old and some of the engine seals are apparently deteriorating to the point little leaks like this are not uncommon. While Dan and his crew made every effort to fix things it became clear that some major expense would be involved if I wanted to get rid of that drip or two on my garage floor. I decided to take Dan's advice and call off the chase. Additional work would not be practical. Dan and the folks at Tigard SUV were completely honest with me about what was being done along the way and did everything possible to keep my repair cost down. I was thankful that I took my aging 4-Runner to them and appreciated their efforts and the personal attention I received. I will take any future repair work right back to Tigard SUV.

I have a regular mechanic that I trust but when my 4-Runner's 4-wheel drive failed, the repair needed was not within the scope of work my shop does. It was worrisome for me to find someone else and trust the work and the people doing it. I ended up at Tigard SUV because they had a good track record and had been around a long time. They carefully analyzed the problem which involved an expensive part as well as a very long labor time. They explained why it took so long and even showed me pictures to give me a better understanding. My car was due to be picked up on a Friday and unfortunately the problem wasn't entirely fixed. They gave me a loaner car for the weekend. Monday morning the owner called me himself to say the car was finished and I was not charged for the small additional work that was required to completely repair it. Dan stood behind his original estimate. This demonstrated true integrity which is so valuable.

As always the experience was great.A wonderful crew,

They fixed our clutch in one day with no surprises - the staff was polite and it was done on time.

Dan and his crew have always been very exact on their diagnosis of my cars issues. They really do a great job. Prices are steep , but you get what you pay for. I always feel confidentin the work they do.

The crew handled my car with aplomb and answered my questions with lugubriousness.

As always, the service was excellent, top notch and always friendly. When warrented Margaret or Dan take the time to explain what is going on with our vehicles so we can make an informed decision. I also appreciate that the service crew check other areas of our vehicles that may need attention. From the front desk to the service bay I consider Tigard SUV a real jewel of the neighborhood. Thanks so much to all the staff for taking such good care of us.....and Merry Christmas!

This is just my second time at Tigard SUV but each time they impress me with their responsiveness but also just how they discuss my car's issues. There's never any pressure, just open talk about the problems and how to prioritize the fixes so I don't have to spend too much money at one time. I really appreciate the honesty and concern for my wallet.