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5

Professional and quality work

Thank you so much for the 5 star review! We really appreciate it.

- Tigard SUV and Auto Repair
5

Professional, courteous, timely, and trustworthy. I always appreciate the thorough job that they do at Tigard SUV. I've brought multiple vehicles here over the years to tackle any job I don't feel like handling myself. They have always taken good care of me.

Thank you for the great review Matt.

- Tigard SUV and Auto Repair
5

Once again you guys did an awesome job on the full brake job for my old Ford Explorer!! You treated it like it was your own! Thanks again for taking pride in your work.

Thank you so much. We try to treat all of our customers as if they were family. For us, it is all about the relationship and building trust by not using high pressure tactics to sell unnecessary work on your vehicle.

- Tigard SUV and Auto Repair
5

Really nice and knowledgeable staff with a conservative approach. They will let you know what needs fixing and get it done right while also helping you save money on unnecessary repairs. I'd definitely return.

Thank you for the kind words Susan. We are happy to know you will come back and see us should the need arise.

- Tigard SUV and Auto Repair
1

My friend the service is NOT good

We have contacted the only Patti Smith in our system and confirmed they did not leave this review. We can only assume that this is a case of impersonation - to quote Google "We don’t allow individuals to use Google Maps to mislead others. This applies to deceptive content as well as false representations. Do not attribute your content to another individual, company or organization if you are not authorized to represent them. Google reserves the right to remove content, suspend accounts, or pursue other legal action against contributors who falsely claim that they represent or are employed by Google".

- Tigard SUV and Auto Repair
1

I stopped in and spoke to Chris about getting an estimate for repairs. He took all my information and said he would call me with a quote. I told him I was on a time restraint as I was moving out of state in 3 weeks. It has been 2 weeks and I have not received a call with an estimate for the repairs I need done. If they won't call as promised, what does that say about their repairs? What are they not fixing that they say they will? Edit after response below: nice lie about leaving a message. Chris left a voicemail after I left the negative review, so number I left was accurate. I checked my call log and had no calls or voicemails on the date he states he left one. Just admit you forgot to call. Lying about it makes you look worse and also makes it look like you’ll lie to customers about work performed or work not performed but you say you did.

Devin, I put estimates together for your vehicle and they are dated 9/14/20. We then called and left you a voice mail at the number you provided. We take our online reputation very seriously and wish that in cases like this a phone call would be made versus assuming the worst of people and questioning their business practices publicly. Unfortunately, I suppose this is just the reality of the world we live in today. We would gladly go over the information with you should you choose to call us to discuss the matter. Thank you.

- Tigard SUV and Auto Repair
5

Fair, honest, thorough and reasonably priced. They evaluated my 2004 Dodge Ram 1500 and went over the report on what they found. They prioritized their findings without any high pressure sales. After talking to Chris I decided what services I should have done immediately. I felt comfortable with their recommendations. Now my truck runs great. Also doing all the service work was a lot cheaper than buying a newer truck.

We are happy to know you are pleased with the service and staff here. Thank you so much!

- Tigard SUV and Auto Repair
1

Their diagnosis was a blown head gasket which would have costed several thousands of dollars. I took it to another reputable mechanic and the diagnostic revealed a stuck thermostat, and no blown head gasket. They checked all the valves which were operating with specifications, no mixing of fluids found, replaced the thermostat, and retested with no pressure failure and consistent engine temperature since. Fluids look good. I am very disappointed with their assessment and will not go back there.

We are sorry that you had a less than satisfactory experience at Tigard SUV and Auto Repair. Anyone can make a mistake but we ran the block test (Checks for combustion gasses in the cooling system) twice with two different technicians as is our policy when it fails. We left a message inviting you to bring the vehicle in so we could run the test in person, but have not received a call back yet. We are puzzled as to how a thermostat could resolve a mechanical failure like this but suspect a lower opening temperature thermostat was installed to bandaid the situation. We stand behind our diagnosis and invite Parker to bring the vehicle in for the test.

- Tigard SUV and Auto Repair
5

Love these guys, had tons of questions and they answered them all and to great care of my car, and supper quick. They have worked on my last two cars and will forever use them. They take pictures of everything and give a very detailed report, couldn’t ask for more

Wow! Thank you so much for the kind words. We are pleased to know you are happy with your vehicles service.

- Tigard SUV and Auto Repair
5

Honest, dependable, top quality work. I have trusted my vehicles to them for 10 years. Chris is awesome to work with. They are very thorough and their work top notch.

Thank you for a great review Aaron, we work very hard every day for these kind of results.

- Tigard SUV and Auto Repair
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