1

I brought my 2018 Nissan Armada in for an oil change and inspection for a voltage fluctuation issue. They couldn’t diagnose it after I told them all the symptoms. Fortunately I was able to fix myself with a $40 part. When I got home I discovered my oil cap was missing entirely. I had already driven approximately 100 miles without it. When I contacted the shop about it, I was dismissed with an explanation that it was just “vapor release” and probably fine. No apology, no accountability. What made it worse- they replaced my original cap with a cheap MasterPro aftermarket cap without telling me or getting my approval. They knew the cap was an issue and tried to cover it up with a $5 part instead of being upfront with me. They didn’t offer to do my oil again to make sure it’s safe. Driving 100 miles with an open valve cover exposes the engine to debris contamination and unfiltered air through the crankcase. This is a serious mistake. The dismissive response and the quiet aftermarket substitution without disclosure are what really sealed it for me. I will not be returning. I’d encourage anyone bringing a vehicle here to do a thorough walkaround and check your engine bay before leaving the lot.

5

Been going here for 10 years. They are the best in the area. Clean. Modern. Professional

Thank you for all the years of trusting us with your auto care! We appreciate your kind words.

- Tigard SUV and Auto Repair
5

Great service! Any time Ive needed a repair theyve taken great care of me. This time I had to have it towed to them late in the day but the next morning they quickly diagnosed and repaired it and had me back on the road that same evening. 100% recommend!

Thank you for the great recommendation! We’re glad we could get your vehicle diagnosed and repaired quickly so you were back on the road the same day. We truly appreciate your trust and support!

- Tigard SUV and Auto Repair
5

Chris Dillion and his team are professional. They will provide you what your vehicle needs are at fair pricing. I trust them with maintenance and care of my vehicle. Thank you.

Thank you for the kind words and trust! We appreciate your support and look forward to continuing to take great care of your vehicle.

- Tigard SUV and Auto Repair
5

Done quickly and well

Thank you! We’re glad we could get it done quickly and to your satisfaction—appreciate you trusting us!

- Tigard SUV and Auto Repair
5

Great service and great customer care. Thank to your team.

Thank you! We appreciate the support and are glad our team took great care of you.

- Tigard SUV and Auto Repair
5

Swift service, accurate knowledge, much appreciated check-ins with whats going on while they had my vehicle!

Thank you! We appreciate your feedback and are glad you valued the communication and service while your vehicle was with us.

- Tigard SUV and Auto Repair
5

5

They caught me up on my service to-do list with a super quick turnaround time! Services and pricing were transparent and fair. Will definitely continue to go to Tigard SUV for my Subaru maintenance.

Glad we could get you caught up and back on the road quickly! We appreciate your trust and look forward to helping keep your Subaru running its best.

- Tigard SUV and Auto Repair
5

You continue to amaze me!

Thank you for the glowing review. We wish things cost less sometimes, but your repair need was a rather major one this time around. As always, we appreciate your continued trust, your patience, and understanding thought the process.

- Tigard SUV and Auto Repair
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