I was supposed to be entertaining a guest the end of last week when my car started making a terrible grinding noise. Worried about the car and my plans to take my guest to the coast that next day, I brought the car to Tigard SUV right away the next morning. I didn't have an appointment, but as soon as I explained the situation, the folks at the front desk assured me that they could get the car looked at and even said they would try to hurry due to my plans. I was called with a "diagnosis" and game plan by mid morning, and by 12:15pm they called and said they were done with the repairs, and hoped I could still make it out to the coast! I was so impressed with their professionalism as well as their concern for me and my life. This has been a consistent experience with this company for years now. I would definitely recommend them for their customer service, their willingness to explain the repairs and costs thoroughly, their professionalism, as well as their willingness to fit in emergencies (it may not have been a full on emergency to anyone else, but it was to me!)
Thank you so much for the great review. We are pleased to know you are happy with the service we provided. Please call us again should you need help with your future automotive repairs.
- Tigard SUV and Auto Repair