Honest and reasonable

Great shop.. quality work.. and very thorough... They will tell you exactly what is going on with your vehicle & not try to sell you some service or part that you don't need. Very honest mechanics!! Definitely recommend this place.

Really unhappy with both the work quality and integrity of this shop. Regarding quality: My truck was not driving well, and I brought it to Tigard SUV and Auto for repair. Unfortunately, after they reportedly fixed the problem, I still noticed the same issue. I had another shop check the truck, who confirmed the problem was not fixed. I then brought the truck back to Tigard SUV and Auto, only to be told there was no issue (by Dan, the owner), but they would "check" the problem again. After this, they made adjustments and the problem was fixed. Regarding integrity: I realize no one is perfect, and shops make mistakes. However, instead of apologizing for not fixing the problem the first time, and my inconvenience of having to bring the truck back, the manager (Chris) became upset at me. He was not happy because I had another shop check the truck, and he blamed me for inconveniencing his shop to check the truck again. He said there was no problem because they are skilled ASE technicians. Evidently his ASE technicians are always right in this shop's mind, which shows poor integrity and leaves the customer vulnerable. I cannot trust a shop that does not listen to customer concerns, and cannot admit a mistake or oversight, and instead misdirects blame to the customer.

You'll save money in the long run. They'll get the diagnosis right and fix the problems that need fixing. Don't waste your money someplace else that promises low rates. If you do you will probably spend more going back multiple times as they 'fix' rather than diagnose your actual problem.

I've gone to Tigard SUV for 11 of the 15 years that I've owned my 2002 Mitsubishi Montero. Fondly called "The Beast", the Montero had a check up this past week at over 216,000 miles. Dan, Bobby and crew have babied "The Beast" through thick and thin, repairing its aches and squeaks, soothing the tired joints and keeping it in running shape. This has always been done with integrity, honesty and transparency only with what needed to be done. Unfortunately, it was determined that "The Beast" is on its last legs and that there will be no heroic service measures taken. Whatever final outcome and whatever replaces my trusty Beast, you can be sure that any "check ups" will be done by Tigard SUV.

Great service as usual. Valuable recommendations from the expert crew. Auto experts at front desk is no doubt super beneficial to get our queries answered.

Great service. The work was completed ahead of schedule.

The customer service was beyond my exptations,and they are high...van runs great, and my brakes don't make that awful sound that sounded like a cat getting run over,and over an over! Thanks guys

These guys did a great job, and next week I will in-trust these guys to do a head gasket replacement and I know they will do a great job.

I appreciate the staff at Tigard Auto Repair because they take time to explain and prioritize what my car needs. Another great option is that they offer courtesy loaner cars, something I need if my car spends time in the shop.