We have an older car that needs a lot of work and Tigard SUV has been fantastic! When we first took it in about a year ago, Margaret was very clear about the work we needed done and gave us an estimated timeline of priorities so that we could space the cost out. I really like the computer software that they use to explain the components of our car so that we can see how it works and what's wrong with the car. Every time they've worked on our car, Margaret will call and tell us about other problems they've found with broken or worn parts which allows us to save money in labor by taking care of it then. And it always honest, never pressuring us to just spend more money. But she doesn't put the pressure on us to fix something unless we want to and because of our good experience here (and terrible experiences elsewhere) and because of Margarete's solid rapport, we trust her judgement. Not just that but we went about 6 months before we could take our car in again and when I gave Margaret my name over the phone she totally remembered me! Very impressive. Overall we're very satisfied with this business!!